Based in Canada’s National Capitol Region, HUMAN has been helping organizations since 1997 with their quality management and business excellence needs.

Through our core trademarks of simplicity and customer focus, we assist clients in their achievement of excellence through expert facilitation, wise consultation, interactive workshops and other tools that bring about structure, awareness and success to whatever improvement initiative they plan.

HUMAN founder Michael HartMichael Hart, Founder and Senior Consultant at HUMAN, has over 32 years experience in Quality Management and Organizational Excellence. He is a member of the National Board of Directors for the Canadian Public Sector Excellence Network (CPSEN), and Chair of the CPSEN Board Advisory Committee. Michael is also a past member of the Executive Board of the American Society for Quality (ASQ) Ottawa Valley Section and an ASQ Fellow with the designations Certified Quality Engineer (CQE), Certified Quality Auditor (CQA) and Certified Manager of Quality/Organizational Excellence (CQMOE). In addition, Michael is a Licensed Associate for Excellence Canada (formally NQI), administrator of the prestigious “Canada Award for Excellence”, and holds a Masters of Business Administration degree with a specialty in Quality Management and Business Excellence from the University of Leicester in the UK. Click here for Michael’s LinkedIn profile.